Many thanks for attending Marketforce and the IEA’s Retail Banking in Europe conference.


We hope that you found the event valuable and that it has provided food for thought. During the course of the two days representatives from across the sector provided insights into some of the major challenges facing the industry today.


Various key themes emerged throughout the conference, including strategies to build trust and deepen customer relationships, the evolving market structure, innovative new ways to engage and communicate with customers, and insights into the changing regulatory framework.


This section of the website provides exclusive access to the available conference presentations.


Work has already begun on our 2011 UK Future of Retail Banking conference. If you would like to discuss participating in a future conference, please get in touch with Jonathan on [email protected].